Welcome to ElderVia.com. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully.
If you do not agree with these terms, please do not use our website.
1. General Information
ElderVia (“we,” “our,” or “us”) operates ElderVia.com.
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website.
Continued use of the site constitutes acceptance of any changes.
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2. Product Information & Intended Use
ElderVia products are designed to support personal health awareness and daily monitoring.
• Our products are not medical devices
• They are not intended to diagnose, treat, cure, or prevent any disease
• Information provided by our products should not replace professional medical advice
Always consult a qualified healthcare provider regarding medical concerns.
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3. Orders & Payment
• All prices are listed in U.S. dollars (USD)
• Payment must be completed at the time of purchase
• We use secure third-party payment processors
• ElderVia does not store full payment card details
We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or availability issues.
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4. Shipping & Delivery
• Orders ship from within the United States
• Orders placed on business days typically ship the same day
• Delivery times may vary depending on location and shipping method
• Estimated delivery times are not guaranteed
ElderVia is not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
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5. Returns & Refunds
We offer a 30-day money-back guarantee.
To be eligible for a return:
• The product must be returned within 30 days of delivery
• The item must be in reasonable condition
• Proof of purchase is required
Refunds are issued to the original payment method after inspection.
Shipping costs may be non-refundable unless required by law.
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6. Warranty & Replacement
ElderVia products are covered by a limited replacement warranty.
If your product develops a fault under normal use, we will provide a replacement in accordance with our warranty policy.
The warranty does not cover:
• Damage caused by misuse or accidents
• Unauthorized modifications
• Normal wear and tear
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7. Use of Website
You agree not to:
• Use the website for unlawful purposes
• Attempt to access restricted systems
• Interfere with website security or functionality
• Copy or misuse website content without permission
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8. Intellectual Property
All content on ElderVia.com, including text, images, logos, and design elements, is the property of ElderVia and protected by intellectual property laws.
Unauthorized use is prohibited.
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9. Limitation of Liability
To the fullest extent permitted by law:
• ElderVia shall not be liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the product
Use of our products and website is at your own risk.
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10. Privacy
Your use of ElderVia.com is also governed by our Privacy Policy, which explains how we collect and use personal information.
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11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States and the State in which ElderVia operates, without regard to conflict of law principles.
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12. Contact Information
If you have questions about these Terms & Conditions, please contact us:
ElderVia Support
Email: support@eldervia.com
Website: www.eldervia.com